Once you have booked with us, you are agreeing that you have purchased the rental period for the dates you have booked and therefore the following cancellation policy will be applied to ALL cancellations no matter the reason for you having to cancel.
We ask that all cancellations be made in writing by email. A confirmation of your cancellation will be sent back to you by email.
For bookings between June 1st – Labour Day the following cancellation policy applies if you cancel:
- At least 30 days prior to arrival you will receive a full refund less $100 non-refundable cancellation fee.
- Within 8-29 days of arrival Refunds will be given (less $100 non-refundable fee) once the cabin gets re-rented for dates and the # of nights you booked.
- Within 7 days of arrival date, you will not receive any refund on your deposit.
- It is important that you still cancel within 7 days. Failure to cancel could result in the full amount of the booking being charged to you should the cabin remain vacant during the nights you have booked. it is important to let us know as soon as possible if your circumstances make you have to cancel.
- If you shorten your stay you will be held responsible for all nights booked unless the cabin gets rented back out of which we will issue you a refund, less the $100 non-refundable cancellation fee.
For bookings before June 1st :
- Cancellations must be made 2 weeks prior to arrival for a full refund less a $30 processing fee.
- Cancellations made within 2 weeks of arrival will receive a refund less 1 night stay.
We do sympathize when emergencies occur however, we must apply this policy to cancellations for any reason. Therefor to cover the costs of your rental should you have to cancel for an unforeseen emergency we recommend Vacation Travel Insurance. A cancellation means a missed opportunity for another guest and could mean loss revenue for us therefor we must adhere to our policy for any reason including emergencies.
If there are any questions regarding our cancellation policy you may contact us using the information below.
Wellman Lake Lodge
Glad Lake Access RD Duck Mountain Prov Park
Minitonas, MB R0L 1G0
(204) 525 4313